Introducing our new service​​:
Portaro Concierge​
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We Solve the Delay Before You See the Notification
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Don't wait in line at the "Customer Service" desk with 300 other passengers. Our e-Concierge monitors global air traffic and weather patterns in real-time. If your flight is delayed, canceled, or diverted, we are already working on your "Plan B" before you’ve even landed.
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Instant Re-accommodation: We secure the next available seat on any carrier—not just your original airline.
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Automatic Lounge Access: If you’re stuck for more than 60 minutes, we instantly send a digital lounge pass to your phone.
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The "Shadow Itinerary": We provide a secondary travel plan (hotels, trains, or alternate flights) the moment a disruption looks likely
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BE PREPARED
Pre-pay less than S$10 Now.
If your luggage does not arrive or is late,
top-up and get a Portaro Pac delivered.
We hear you!
We have since expanded our operations
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Now available at 10 airports
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AMS Amsterdam Airport Schiphol
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BCN Barcelona El Prat Airport
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BKK Suvarnabhumi Airport
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CDG Charles de Gaulle Airport
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FRA Frankfurt am Main International Airport
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ICN Seoul Incheon International Airport
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IST Istanbul Airport
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LHR London Heathrow Airport
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SIN Singapore Changi Airport
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TPE Taiwan Taoyuan International Airport
We save your precious trip!
Max Deadbeat lands for his big meeting. ​
His bag never arrives​
No razor. No charger. No clean clothes.​
He shows up tired, unprepared and loses the deal.
Max Power lands but his bag doesn’t.​
No stress – he has Portaro Pac.​
Within hours a kit arrives with toiletries,charger, clothes.​
Next morning he’s sharp, fresh, and ready to win the deal.
Service Availability
Portaro Pac can be booked from anywhere in the world, so you’re always prepared when luggage goes missing. Delivery is currently available in 10 airports.
One booking, global peace of mind — local delivery where you land.
Portaro Pac is delivered straight to your hotel within hours, making sure you’re never left stranded when your bags don’t arrive.
